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Original Message Follows:
-------------------------
From: <
suchya16th@hotmail.com>
To: eBay Customer Support <
rswebhelp@ebay.com>
Subject: GS%N00179 About Customer Support [#US ?01 ]
Form Message %12200% 120305
D_ID080720061224D_ID/W_ID75143132W_ID/S_ID000S_ID
Subject: GS%N00179 About Customer Support [#US ?01 ]
User Feedback: 0
User State: ?01
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Home > Help Topics > New to eBay > Getting Help > About Customer
Support
Message: Dear Sir this following email is resposible and insurance this
puschase ?
it is real mail from ebay or not
because I heard from
http://www.birdforum.net/showthread.php?t=63621This forum tell zeiss on ebay scam?
please check and let me know the true as soon as posible.
Thank you.
From :
aw-confirm@ebay.com <
aw-confirm@ebay.com>
Reply-To :
aw-confirm@ebay.comSent : Sunday, August 6, 2006 8:34 PM
To :
suchya16th@hotmail.comCC :
vaio821@aol.comSubject : Invoice for your Purchase from Mr Aurel Raducan
| | | Inbox
Start transaction with seller Aurel Raducan
Dear Suchya,
eBay transaction was successfully started:
Transaction details:
Item description:
Zeiss Diascope 85mm Angled Spotting Scope.Brand new,in original sealed
boxes.All accsessories included!
Currency:
Price: USD 500 .00
Subtotal: USD 500 .00
Aditional Fees: USD 0 .00
Total Amount: USD 500 .00
Shipping Fees: USD Delivery - UPS
charges paid by seller
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Payment, refund and shipping details:
Complete your eBay transaction in 5 easy steps:
Buyer and seller agree on the transaction terms and a selling price.
Seller contacts eBay with the transaction details.
eBay accepts the transaction and offers purchase protection to the buyer
(if the transaction is declined, no further action is required from
either the buyer or the seller).
The buyer sends payment. After the payment was made, the buyer must
notify the seller sending the payment details through email. The seller
has three business days to send the buyer the tracking number of the
shipment. If no tracking number is provided, a full refund is
immediately sent to the buyer.
Buyer receives the merchandise and has 15 days to inspect it. If it is
complete and as described, the buyer should accept the merchandise. If
he refuses the merchandise, the buyer must ship the merchandise back to
the seller within 15 business days.
After the inspection period is over, the buyer must contact eBay with
the result of the inspection. If the buyer refuses the merchandise, the
refund will be sent to the buyer after the tracking number for the
returned shipment is verified.
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Note from eBay
This transaction will be recorded with your buy/sell history, on the
appropriate section, within three business days from payment
confirmation. This measure is taken in order to prevent any unfinished
transaction being registered.
Best Regards,
eBay Safety Department
Payment must be sent by:
Western Union Money Transfer
It is recommended to send the payment as soon as possible, because your
purchase protection is valid for 30 days only. Sending the payment by
any other method of payment will void this transaction and your right to
refund.
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Payment instructions:
Pay for the transfer with cash at a local Western Union agent. Click
here to locate the agents in your area or paste in your browser the
follow link:
http://www.westernunion.com/info/agentInquiryIntl.aspGo to one of them and send the payment to the verified name of the
seller.
How to make payment?
1. Locate the nearest Western Union Office ( Click here )
2. Make the payment with cash using the above seller details
3. Email to the seller the deposit information from Western Union with
the following details :
- MTCN - 10 digits number from the payment receipt
-Money Sender's Name and Address
- Receiver's Name and Address
- Amount
Seller's verified payment address:
First Name: Aurel
Last Name: Raducan
Address: Str. Aleea Bistricioara,Nr 10,Bl 43,Sc 2,Et 2,apt 25
City: Bucuresti,sect 2
State: Bucuresti
Zip: 45633
Country: Romania
Email address:
vaio821@aol.comBuyer address:
First Name: Suchya
Last Name: Stirapongsasuti
Address: 135 Therdtai23 rd., Bangyeerue ,Thonburi
City: Bangkok
Zip: 10600
Country: Thailand
Email address:
suchya16th@hotmail.comPurchase protection and refund:
Currently, Aurel Raducan has a US $17,300.00 deposit in an eBay managed
purchase protection account. Transactions with this eBay seller ( Aurel
Raducan) are covered by purchase protection against fraud and
description errors. For your safety, this account was locked today, for
30 days time period. The seller is unable to withdraw any money from
this account, within this period.
Should you need a refund for this transaction, the insured amount will
be taken from the seller's purchase protection account and sent to you.
The refund is sent to your bank account, or by check or money order. The
way you are refunded is at your choice. You have 30 days from the above
verification date to request a refund. Refund requests are processed
within 3 days.
The account is managed by eBay's SafeHarbor center. This transaction is
supervised by eBay's SafeHarbor team.
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Conditions to be met before you can ask for a refund
Here are the situations suitable for a refund request:
1) If the item doesn't arrive and/or the seller stops communications
after the payment was received.
2) If the merchandise you receive has different specifications than the
ones you agreed on.
3) If your merchandise arrives in a much longer period than the one you
agreed on (more than 15 days from the payment clearance day).
For cases 2) and 3) you have to send back the merchandise to the seller
prior to ask for your refund. If you did not pay the seller by payment
method required by us, your refund request will be declined.
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Important Usage Guidelines:
1. The contact information should only be used for resolving matters
related to eBay. Any other use is strictly prohibited.
2. This transaction is protected by eBay services such as insurance,
feedback and dispute resolution.
3. You may buy and sell with confidence in all transactions with this
eBay member.
4. Should you need to dispute this transaction,any complaints must be
filed within 30 days from the verification date.
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Shipping Details:
แต่สงสัยมากว่า ทำไมเขาใช้email @ebay.com ได้ web ebay น่าจะไม่ค่อยปลอดภัยเพราะ hack ได้แล้วครับ